Diamonds Direct Reviews
(Rated by 9 users)
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Are you looking for ways to save money when shopping at Diamonds Direct. Our Diamonds Direct coupon codes can help you do just that! Over 9 customers have already used our coupons to save an average of $65 with Diamonds Direct discount codes. There are currently 8 coupons available, so now is the perfect time to join in on the savings.
Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.7
Base on 9 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.4
- Customer Service5.0
- Good Value4.3
- Shipping & Delivery4.7
- Return Policy4.8
Recent Customer Reviews (9)
William Alicea
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Tristan Bak
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Marzia Fiorentino
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Lowell Marceau
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Birgit Strauss
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Charlie Peacock
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Marie Baumgaertner
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Roza Sáry
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Kim Stanton
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Payment Methods
Accepted Payment Options:
Prices for items on Diamondsdirect.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Diamonds Direct credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Diamonds Direct Pros & Cons
Pros
1
Wide Selection: Offers a large variety of engagement ring settings and diamonds, catering to different styles and preferences.
2
GIA Certified Diamonds: All diamonds are graded by the Gemological Institute of America (GIA), ensuring quality and authenticity.
3
Customer Service: Known for exceptional customer service with knowledgeable staff providing a personalized shopping experience.
4
Community Engagement: Actively involved in local communities through charity work and support for local designers.
5
Return Policy: Features a 30-day money-back guarantee, providing peace of mind for buyers.
CONS
1
Higher Prices: Generally priced higher than many online competitors, making it less cost-effective for budget-conscious shoppers.
2
Limited Advanced Information: Basic information on diamonds is provided, lacking detailed specifications and advanced imaging that discerning buyers may seek.
3
Website Limitations: The website’s filtering options are basic, not allowing for advanced searches by specific proportions or certifications.
4
Static Images: Diamond images are static and do not provide comprehensive views, limiting the buyer's ability to assess quality effectively.
Diamonds Direct Features and Benefits
Features
Lifetime Warranty
This covers all cleaning and tightening services and the loss of accent diamonds, assuming the loss was not the result of damage. However, it's critical to have jewelry insured in the event of loss, damage, or theft.
One-On-One Guidance
Diamond experts provide an educational experience that is second to none. Every customer receives a personalized diamond education, providing each customer with the tools and resources to select the right diamond for their specifications and budget.
Risk-Free Shopping
Diamonds Direct offers a risk-free shopping environment, supported by a 30-Day money-back guarantee on the purchase of a diamond. These warranties ensure customers get the right diamond at the guaranteed lowest price in the country.
110% Lifetime Upgrade
This allows customers to trade their original engagement diamond, solitaire diamond pendant, and diamond studs for a different size, quality, or shape. Think of it as a diamond savings account; customers can come in as often as desired to trade in the original diamond, and they're only required to pay the difference between the two diamonds.
Free Delivery
Diamonds Direct offers free shipping on all orders placed online in the United States, regardless of the amount. Orders for overseas military personnel will ship for free to their APO/FOP.
Complimentary Cleaning & Maintenance
Keep jewelry sparkling like new with professional cleaning and maintenance services. Walk in anytime – no appointment necessary. Even if the jewelry wasn't purchased from Diamonds Direct, these services are available.
Community
Expert jewelers and employees work together to create a family-like atmosphere that is dedicated to hard work and success. Constantly innovating and charging at barriers that stand in the way, making it a truly unique company with a one-of-a-kind community.
30+ Store Locations
Diamond experts are available in 30+ locations and online to provide a shopping experience that is second to none.
30-Day Return Policy
If for any reason, you are not satisfied with the purchase of your diamond, return your purchase within 30 days for a full refund. If a special order was manufactured and/or delivered, restocking fees and restrictions may apply. Satisfaction is their goal, and they will work on an individual basis with each customer to develop solutions for returned orders.
Price Match Guarantee
If you find a lower price on a diamond with the same quality and specifications within 30 days, within the United States, certified by the same laboratory, Diamonds Direct will match the price, terms, and conditions.
Wide Selection
Offers a large variety of engagement ring settings and diamonds, catering to different styles and preferences.
GIA Certified Diamonds
All diamonds are graded by the Gemological Institute of America (GIA), ensuring quality and authenticity.
Customer Service
Known for exceptional customer service with knowledgeable staff providing a personalized shopping experience.
Community Engagement
Actively involved in local communities through charity work and support for local designers.